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Objective: excellence at every level


For every enterprise, success relies mainly on the performance of resources. Be they human, material or financial, they must be interconnected and maximize return. The Sherpa™ system is a complete system, combining the advantages of statistical quality control, improvement of manufacturing and business processes, the identification of problems relating to quality and their fundamental cause, along with preventive actions to eliminate all deliveries of defective products or services—while maintaining customers and their expectations as first priority. More than a mere work method, Sherpa™ is a new way of life for companies.


Sherpa™ was developed using the ACE system of Pratt & Whitney Corp., a continuous improvement world leader. The Sherpa™ method can be adapted to companies of all sizes and in all fields, whether in imanufacturing, distribution or services.


The Sherpa™ continuous improvement method is based on three main axes:

  • A philosophy of competitive excellence
  • An system with many tools to control and improve processes while eliminating waste
  • The competency, commitment and active participation of all in sharing this philosophy and applying the principles of the Sherpa™ system to all activities.

Sherpa™ Information Sheet.pdf


Sherpa™ is a trademark of Bell Canada, used under license