Microsoft Dynamics™ CRM
Microsoft Dynamics™ CRM is an integrated customer relationship management (CRM) solution that provides the tools and capabilities needed to create and maintain a clear picture of customers, from first contact through to purchase and post-sales. With sales, marketing, and customer service modules, Microsoft Dynamics™ CRM delivers a fast, flexible, and affordable solution that enables closer relationships with customers and helps you achieve new levels of profitability.
Top ten reasons why your CRM should be Microsoft Dynamics™ CRM.
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Turns Microsoft Office Outlook into the one place where you can manage both customer data and communications.
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Works tightly with Microsoft Office Excel so businesses can make decisions on the fly.
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Improves operational efficiency through the standardization and streamlining of processes.
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Works the way your business works with point-and-click system customization.
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Gives the right information to the right people.
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Targets your marketing campaigns so you're always in touch with the right customers.
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Simplifies service scheduling to keep customers satisfied.
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Integrates with your existing systems to help break down information silos.
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Enhances offline communications so everyone can be productive regardless of location.
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Builds on the power of SQL Server Reporting Services to create insightful business reports.
Microsoft Dynamics CRM 4.0 – Customer Service factsheet.pdfMicrosoft Dynamics CRM 4.0 – Sales Automation factsheet.pdf