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Microsoft Dynamics™ CRM

Microsoft Dynamics™ CRM is an integrated customer relationship management (CRM) solution that provides the tools and capabilities needed to create and maintain a clear picture of customers, from first contact through to purchase and post-sales. With sales, marketing, and customer service modules, Microsoft Dynamics™ CRM delivers a fast, flexible, and affordable solution that enables closer relationships with customers and helps you achieve new levels of profitability.

 

 

Top ten reasons why your CRM should be Microsoft Dynamics™ CRM.

  1. Turns Microsoft Office Outlook into the one place where you can manage both customer data and communications.
  2. Works tightly with Microsoft Office Excel so businesses can make decisions on the fly.
  3. Improves operational efficiency through the standardization and streamlining of processes.
  4. Works the way your business works with point-and-click system customization.
  5. Gives the right information to the right people.
  6. Targets your marketing campaigns so you're always in touch with the right customers.
  7. Simplifies service scheduling to keep customers satisfied.
  8. Integrates with your existing systems to help break down information silos.
  9. Enhances offline communications so everyone can be productive regardless of location.
  10. Builds on the power of SQL Server Reporting Services to create insightful business reports.

Microsoft Dynamics CRM 4.0 – Customer Service factsheet.pdf
Microsoft Dynamics CRM 4.0 – Sales Automation factsheet.pdf



Microsoft®, Microsoft Dynamics™, Microsoft Dynamics™ NAV, Microsoft Dynamics™ AX,
Microsoft Dynamics™ CRM are registered trademarks of Microsoft Corporation.