Services by a team of experienced consultants who know your industry
The Createch Group’s team of consultants is composed of professional with over 15 years of experience in the manufacturing and distribution industry. Using the latest, best industry practices, they can recommend a turnkey approach that combines consulting, implementation, training, technical support and customization for all your integrated management systems. The Createch group’s team is made up of individuals with specific industry experience and a broad range of exposure to Canadian manufacturing and distribution operations.
Business value assessments
The Createch Group’s team of consultants will assist with determining where and how the SYSPRO product line can be deployed or better utilized to assist productivity and allow process improvement at new or existing client.
Needs analysis and functional requirements audit
The Createch Group works as a team to determine best fit, best product mix, training requirements or upgrades to keep you connected to your business systems and garnering the most effective, accurate data from it.
"Quote to Cash" implementation services
Full service implementation is provided for each business function as well as outer circle and complimentary add on supported by The Createch Group and SYSPRO.
Post implementation support
Consistent and full access to consulting and services team beyond the go-live date
Training
Classroom/one on one or on site training are delivered to meet the needs of each client and project. Training plans are designed to meet your individual needs and budget. The Createch Group also offers standard generic classes on all major functions within the SYSPRO product line.
Toll free support line
Staffed full time by SYSPRO, consultants are here to answer daily procedural and technical questions. This service is available for an annual fee, empowering your staff to have access to expertise and gain valuable knowledge to help them run their operations more effectively.