Founder of The Createch Group in 1993, Jean-Marc Leboeuf has been a notable actor for the renewal in the manufacturing and distribution sectors in Canada. Mr. Leboeuf has played a prominent role in helping Quebec companies take advantage of supply chain optimization and technological tools, such as ERP systems and electronic commerce.

Winner of the 2003 Ernst & Young Entrepreneur of the Year Grand Prize, in the Information Technology category, Mr. Leboeuf holds a Mechanical Engineering degree from Montréal’s École Polytechnique and a Master of Business Administration, specializing in Operational Research from Western University in Ontario.

Operation Performance Improvement Business Unit

Responsible for operations at the Montréal office, Normand Daoust has practical experience in several niches of supply chain optimization, which provides him with an astute and critical view of a company’s level of competitiveness and potential for improvement. The improvement philosophy he recommends, called Lean Manufacturing, has enabled a number of manufacturers to rapidly realize tangible and lasting profits, without having to make large capital investments.

Mr. Daoust holds a Bachelor degree in Industrial Engineering from Montréal’s École Polytechnique.

With over 15 years of experience in key management positions, François Bazinet has been involved in several projects, ranging from the transformation of business processes to the improvement of manufacturing performance, not to mention the integration of new technologies. His interventions have helped customers implement better business practices. He recommends the Lean philosophy developed by the Lean Enterprise Institute.

Mr. Bazinet holds a Bachelor degree in Industrial Engineering from Montréal’s École Polytechnique and a Master degree in Business Administration from McGill University.

Working as a manufacturing and logistics management consultant for over fifteen years, Érik Blanchet conducted many projects of Lean Manufacturing concept implementation, business process reengineering and supply chain optimization for Quebec midsize and large businesses. He was the cofounder and president of ATHENA Stratégie Manufacturière, a firm acquired by The Createch Group in 2004. He is now in charge of the business unit at the Group’s Québec city office.

M. Blanchet holds a Bachelor degree in Business Administration, specialized in operation management from the Université Laval.

Mr. Michel Girard is responsible for consulting services for logistics performance improvement. His extensive experience in management and consulting with world class companies and his vast knowledge of different industries enable him to judiciously guide clients in the development and implementation of strategies within information systems as well as logistics processes.

Mr. Girard holds a Bachelor and a Master degree in Applied Mathematics from the Université de Sherbrooke and a degree in Business Administration from the Université du Québec à Montréal.

SAP Business Unit

Having held various key positions in operations management and successfully managed ERP system integration projects for close to a dozen companies since 1990, Patrick Lambert sizes up very rapidly the particular challenges facing the introduction of an ERP system. Specializing in the planning and financial justification of ERP projects, as well as the implementation of SAP business solutions, he advises clients on how to identify and reach tangible benefits.

Mr. Lambert has an Engineering degree from Montréal’s École Polytechnique.

Active in the SAP environment since 1984, Jean Cayouette has been involved in over twenty implementation projects. Over his career he has occupied various management positions relating to the implementation, optimization, support and upgrading of SAP business solutions. Thanks to his solid experience and extensive knowledge of the software’s main modules, he is able to provide clients with solutions best suited to their reality, designed to maximize their benefits.

Mr. Cayouette has a degree in Chemical Engineering from the Université Laval.

Responsible for the marketing of SAP business solutions customized to small and medium-size companies, Éric Fluet has worked exclusively since 1991 in the field of information technologies and integrated management software packages. Over the years, he has acquired significant experience by working with leaders in the manufacturing industry, which enables him to better support clients in the definition and implementation of business solutions designed to optimize their business processes.

Mr. Fluet has a degree in Industrial Engineering and a Master degree in Business Administration with a specialization in Strategic Management from McGill University.

With over 25 years of business experience, including 15 years in SAP solutions, Don Turner has held several management positions in various industries over the years. Having started his career as a consultant in SAP systems, during the past decade, Mr. Turner has increasingly focused his activities on project management, having been involved in many complex and specific SAP-solution implementations for several large companies. As Vice President –Services, Don Turner’s makes sure that clients’ needs remain his first and foremost priority, thus assuring high-quality professional services.

Working in the Business Intelligence field since 1991, Mireille Waltz has been in charge of many Business Intelligence integration projects for companies of varying sizes. In 1988 she was responsible for the first SAP-BW implementation in Canada. Dedicated to advising clients in the implementation of global Business Intelligence solutions in SAP environments, Mrs. Waltz uses her vast experience in diversified business fields to help clients make better use of their information in order to optimize the strategic management of their company.

Oracle Business Unit

During his professional career, Stéphane Chantal played a particularly significant role for Québec companies through his participation in the implementation of technological tools such as the ERP and MES systems (Manufacturing Execution System) and electronic commerce. In 2003, working with The Createch Group, he was at the helm of an innovative ERP and electronic commerce project that won an OCTAS in the Fédération Informatique du Québec (FIQ) competition, in the category ‘Transformation of Business Processes’.

Mr. Chantal has a degree in Mechanical Engineering from the Université Laval de Québec and a Master degree in Business Administration from Montréal’s McGill University.

Microsoft Business Unit

Responsible for the Quebec city office, Guylaine Belley has been involved in over thirty factory transformation projects, either implementing the Lean production system or transforming processes for integrating ERP systems. She was also called upon to develop jointly with the MDER a Québec model for improving manufacturing performance, Lean Manufacturing, and to develop a seminar on integrated management systems as well as ongoing improvement.

Mrs. Belley has a degree in Industrial Engineering from Montréal’s École Polytechnique.

Sylvain Roy is Vice President—Services and responsible for information technologies within The Createch Group. He began his career with Andersen Consulting, where he worked for nearly four years. He then founded his own company, which was acquired by The Createch Group in 2000. During his career, he has taken part the installation of many integrated management systems, working his way from programmer, to technical analyst, systems analyst, and finally as project manager.

Mr. Roy has a degree in Electronic Engineering from Montréal’s École Polytechnique and has also been certified in Inventory Management and Microsoft technologies.

Asset Management Solutions

Responsible for the Hamilton office, Mike Popovic has been a key player in the evolution of management services and asset optimization throughout his career. In his over 19 years in the industry, he has been involved in many consulting projects for Fortune 500 companies around the world. In 1998, he founded PopWare, a consulting firm specialized in asset optimization. The company grew so quickly that in 2004, Profit Magazine included it among the 100 fastest growing Canadian companies. Mr. Popovic joined The Createch Group in 2006 when both companies merged.

Mr. Popovic has a Bachelor degree in Computer Sciences, a Bachelor degree in Economics and a Master degree in Business Administration from McMaster University.

An innovative and accomplished Senior Software/Services Business executive with an extensive record of achievement Chuck brings over 25 years of management and wide-ranging industry experience. Chuck leads the AMS (Asset Managements Solutions) services team whose focus is managing dynamic multiple priority engagements and delivering them on time and on budget.  Chuck is a proven leader and mentor with the stamina to energize the team, maximize resources, anticipate issues and support positive change. Chuck’s impressive track record, along with great communication and people skills combined with an open and effective management style enables him to innovatively direct our distinguished services team.

Operational Management

Brian Cosgrove began his career about fifteen years ago with a chartered accountant firm where he served a variety of customers, notably via a number of consulting mandates in management and taxation. He then assumed the financial management of companies working in the IT sector. With extensive experience in financial control and company management, Mr. Cosgrove has been a key participant in several financial transactions, mergers and company acquisitions, as well as their subsequent integration.

Mr. Cosgrove holds a Bachelor degree in Accounting Sciences from the Université du Québec à Montréal and is a member of the Ordre des comptables agréés du Québec.

Luc Poulin has extensive knowledge in the integration and marketing of technological business solutions. Always searching for complementary knowledge and constantly on the lookout for new market trends and needs, he has acquired over the years a great deal of specialized training in technological and operational management of projects and sales. Mr. Poulin has also contributed to many operational initiatives relating to continuous improvement at Nortel.

Mr. Poulin has a diploma in Engineering from the Université de Sherbrooke and Master degree in Business Administration from Concordia University.