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Asset Management Support


The Createch Group is an IBM Certified Support Provider whose mission is to ensure that you're getting the most out of your IBM Maximo solution. We have a dedicated support group whose sole goal is to provide quick issue resolution and uninterrupted service. Our support staffs will manage the complete incident lifecycle on your behalf – from initial request to successful resolution.

Our Maximo Support provides you with many benefits such as:

  • Self service submission portal so you can log and monitor your incidents.
  • Dedicated and experienced Maximo support analysts with many certifications so problems are often resolved on the first call.
  • 24X7 Priority 1 service
  • Bi-lingual Support (French & English)

The Createch Group also offers a number of support options for Maximo including:

  • Premium Support
  • Maximo Administration
  • Customization Support
  • Consulting on Demand

We can even customize our support offerings so that you receive exactly what you require.

Contact Support

Telephone: 905-777-8171, ext. 1 (English) ext. 3 (French)
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