Oracle User Productivity Kit (UPK)
Oracle User Productivity Kit (UPK) is a synchronized content development platform that enables organizations to drive user productivity, mitigate risk, and provide value throughout all phases of the software lifecycle. From the blueprinting, design/configuration stages through go-live and maintenance and support of a project or software lifecycle, Oracle UPK rapidly creates the critical materials needed for any initiative where knowledge must be captured, retained, and disseminated across the enterprise. All of these materials -system process documents, test scripts, simulations, instructor and student manuals, job aids, in-application performance support -are simultaneously created through a single authoring session, dramatically reducing content development time and costs.
Maximize ROI and Mitigate Risk through all phases of the project lifecycle
Organizations need to ensure a faster recovery of upfront investment on their enterprise applications. Whether upgrading, implementing, or managing change, Oracle UPK adds value throughout the software lifecycle by generating the critical materials needed for projects. Project teams can realize large cost reductions (at least 40%, some customers have reported over 80%) and have mitigated risk of their project with Oracle UPK.
Drive User Adoption and Productivity
Enterprise users that are not given the proper guidance can take up to four times longer and require up to six times more support than educated users. Oracle UPK promotes end user adoption, the biggest barrier to enterprise application success. Supporting applications from Oracle, SAP, and Microsoft as well as all other enterprise applications. Oracle UPK enhances user competency and compliance with multiple learning methods to accelerate adoption and increase productivity.
Reduce Costs Associated with Software Implementations
Jumpstart your project by using Oracle UPK early in the project lifecycle. Establish best practices by rapidly creating and deploying documentation, simulations, and performance support materials to gain stakeholder buy-in. With out-of-the box pre-built content for Oracle applications, fit-gap analysis is simplified and time to deployment is accelerated.
Capitalize on Knowledge
Oracle UPK enables organizations to protect process knowledge by capturing, maintaining and disseminating information before it leaves the organization with the aging workforce. With an easy method to document all existing processes, Oracle UPK ensures best practices are leveraged, and mitigates risk of intellectual property loss.
Improve Workforce Effectiveness
Oracle UPK improves workforce effectiveness by providing just in time access to information and support, giving users the role-based information they need to effectively do their jobs. Oracle UPK enables employee self-service by providing an easy method to capture, retain, and disseminate organizational knowledge.
Transform Risk into Opportunity
Oracle UPK provides a standard method to capture and document your business critical procedures to drive down the cost of compliancy. This method can be adopted into your existing compliancy framework and at the same time increase the ease and speed of creation while maintaining an audit trail of your documented procedures.